Frequently Asked Questions
Enrollment
Who can enroll in the academy courses? Are there any prerequisites?
RMA courses are designed for professionals actively working inside or governing mining companies. Anyone in the mining industry or value chain with an interest in expanding their knowledge and developing practical skills can enroll. Our courses cater to learners from those new to ESG, intermediate learners to sustainability professionals looking to upskill. Some courses may have prerequisites or target certain professional profiles, to ensure we can offer the most relevant content. We clearly indicate target learners in the course description and may request a brief application before enrolment. If you are unsure if our courses are for you, please get in touch today to inquire!
Can I sign up for only one or two modules?
How do I keep track of future courses I'm interested in?
Taking a Course
How are the courses structured?
Do I need any specific software or hardware to access the courses?
How long does it take to complete a course?
Can I learn at my own pace?
What if I have questions or need assistance during the course?
Our support team is available to assist you via email.
What is your cancellation and refund policy?
Course Completion
Do I get a certificate upon course completion?
How long will I have access to the course materials?
Accreditation
Are RMA courses accredited?
Not yet, but we are working towards official accreditation of our courses and programs. We would like to hear from you if there are specific industry or professional associations or certification programs whose professional development requirements you are looking to meet with our courses. Please get in touch to help us tailor our offering and accreditation.
Special Pricing
Can my company get enterprise rates for a group of employees?
Yes, we offer special enterprise rates if a large number of your employees are looking to participate in a course. Please get in touch today to share a bit about your needs, and we’ll be happy to try to help!
Do you offer any discounts or bursaries?
For each course, we make a limited number of discounted spots available for participants who are from and based in countries that are on the current United Nations list of Least Developed Countries and/or on the current World Bank’s list of low-income countries and whose learning is not sponsored by their employer. If this applies to you, please get in touch before you enroll and identify the course and cohort you intend to enroll in.
Alternative Course Options
Do you offer any in-person learning options?
Yes, the academy was built to scale our in-person training offerings in the mining industry! We wish we could be everywhere, but are unable to meet all requests for in-person offerings. This said, we definitely still enjoy in-person training which we offer with the team at Sympact Advisory. Please get in touch today to share a bit about your needs, and we’ll be happy to try to help!
Do you provide any custom courses or licensing for in-house company teams?
Yes, we can customize course offerings and access to an extent. Please get in touch today to share a bit about your needs, and we’ll be happy to try to help!
Feedback
Can I request or suggest a course?
Yes! While we can’t guarantee every topic will be turned into a course, we always welcome suggestions for new courses, especially if there is a clear need and interest within the industry. Please get in touch today and we’ll be happy to try to help!
Instructors
Can I teach a course on the RMA platform?
We regularly update our market studies to identify the most in-demand responsible mining topics that RMA can develop offerings for. If you’re an established expert in a particular mining-related field with a strong training or facilitation track record and are interested in becoming an instructor, please get in touch!
If you have any other questions or need further information, feel free to contact our support team here. We’re here to help!